New Accounts

Setting Up a New Account

To set up a new utility service with the City of Harrisonville, please come to the Utility Office in City Hall at 300 E. Pearl during regular business hours to complete the application process. Please bring a valid driver’s license or state-issued picture ID and a copy of your lease or closing papers with you.

It generally takes about 10 minutes to set up a new account provided all necessary information is provided on the application. However, set up time can vary depending on customer volume.

Same-day service is available as long as your new account is set up by 11:00 a.m. New utility accounts set up after 11:00 a.m. can be effective the next business day.

Click here to apply for City Utility Services.

Deposits

New residential customers must also pay a deposit at the time of setting up a new utility service. The range for new deposits spans from $125 to $350, depending on the type of service to be provided. Customers must also pay their first month’s refuse charge when setting up their new account.

New commercial customers must also pay a deposit at the time of setting up a new utility service. Deposits are the equivalent of two month’s estimated billing. A surety bond made to the City of Harrisonville and approved by the City may be furnished in lieu of cash if the amount of the deposit required exceeds $500.