Utility Billing

NOTE: Beginning Wednesday, July 1, the $4 credit/debit card fee was reinstated for all City payments. This comes after the fee was temporarily removed due to the COVID-19 pandemic.

Click here to view the 2020 Water/Sewer rate study, completed by Burns & McDonnell.

Utility Payment Portal

Utilities Payments

Utility Bills

Utility bills are mailed by the 20th of each month. Customers should always receive their bill by the first of the month. Please be sure to call the utility office if you do not receive your bill. You can also view your bill online if your account is registered.

View a typical monthly utility bill (PDF).

Due Dates

Bills are due on the first of the month and must be paid by 5 p.m. on the 15th of the month to avoid a 10-percent penalty.

Payment Options

Utility bills can be paid in several different ways. Checks or money orders can be mailed, left in the drop box located on the front of City Hall, or brought into the lobby basket or front desk. Cash can be brought in to the front desk during regular business hours. For your convenience, credit or debit cards can be used to make a payment with an additional fee. Cards can be accepted in our office, online by selecting the online payment option, or by phone by calling 1-833-227-1750. Residents may also set up Autopay, which will schedule a payment to draft directly from a checking account on the 15th of each month without any additional fees!

View the application for Autopay (PDF).